ZOOM PLUGIN FOR CITRIX RECEIVER MAC OS X
ZOOM PLUGIN FOR CITRIX RECEIVER SOFTWARE
ZOOM PLUGIN FOR CITRIX RECEIVER WINDOWS

Endpoints may include PCs, thin clients, or mobile devices. Users can then access the operating system (OS) and applications on that endpoint. If you are still unable to successfully set up your audio and video for Zoom after viewing this guide, please contact the VDI team by visiting Support Assistance for Hopkins M圜loud Desktop.Virtual desktop infrastructure (VDI) is a server-based computing model that allows you to deliver a desktop image-over a network-to an endpoint device. Within the article, there are resources available that outline the limitations. For example, blurred or background pictures are not supported.įor a list of M圜loud Desktop Zoom limitations, check out the knowledge base article Audio and Video Best Practices (note: link requires JH Authentication). There are known functionality limitations between the Zoom desktop client and the version available within M圜loud Desktop.

Choose Microphone, and make sure the Citrix Viewer application is allowed to access your microphone.

Choose Camera, and make sure the Citrix Viewer application is allowed to access your camera.

Go to System Preferences > Security and Privacy > Privacy.

Please note: For OS X 10.14 or later, you also need to ensure Citrix Viewer has permissions to access your Camera and Microphone.

Go to Citrix > Preferences > Mic & Webcam.

ZOOM PLUGIN FOR CITRIX RECEIVER MAC OS X

Mac OS X Allowing Citrix Receiver to Access your Local Devices (Mac) From here, you will have the ability to select your speaker output and microphone, as well as test them.To configure audio, select the Audio tab.Select Citrix HDX Web Camera or the applicable web camera.Once signed into the Zoom VDI, click the Settings icon in the top right corner.From here, you can select your preferred sound and microphone options.Ĭonfiguring Audio and Microphone from Zoom Settings.If you are prompted with the screen below (which you should be if you selected “Ask Me” in the previous step), ensure that you select Permit use of these devices.Right click the Speaker/Volume icon in the lower right corner of the screen.

ZOOM PLUGIN FOR CITRIX RECEIVER WINDOWS

Under the Connections tab, you will see options for Microphones and Webcams here you can select whether you want to connect automatically or “Ask Me”, so that anytime an external device is being used, you can give permission to the application/VDI to access it.Ĭonfiguring Audio and Microphones from Windows Home Screen.Click the Preferences button on the Citrix toolbar located at the top of your screen.Windows Allowing Citrix Receiver to Access your Local Devices (Windows) To ensure that you can properly present your video and hear and speak to your participants, you must allow the Citrix receiver to access your local devices and configure them accordingly. Upon successful authentication, the Zoom VDI client will load the Home screen.Please login using your JHED credentials to finish signing in. A new web browser will open and you will be redirected to the enterprise authentication page.Enter jh for the company domain (no quotes, spaces, etc.) and click Continue.Once the Zoom VDI has opened, you will need to sign into your account.Once you have logged into the virtual desktop, click the Hopkins Applications folder.

For getting started with the M圜loud Desktop, please refer to the IT Services documentation on Getting connected to Hopkins M圜loud Desktop.

Allowing Citrix Receiver to Access your Local Devices (Mac).

Configuring Audio and Microphone from Zoom Settings.

Configuring Audio and Microphones from Windows Home Screen.

Allowing Citrix Receiver to Access your Local Devices (Windows).

Zoom, one of the installed applications, offers similar features and functionality when compared to both the desktop and web clients.

ZOOM PLUGIN FOR CITRIX RECEIVER SOFTWARE

The Virtual Desktop (VDI), also known as Hopkins M圜loud, is a virtual desktop (Citrix) thin-client implementation that lets you access pre-installed JH software from your Mac or PC.

Zoom plugin for citrix receiver